February 11, 2010, 2:00 PM
- How would someone else describe your personality?
- How would your colleagues describe working with you?
- What do you do in your spare time? What are your hobbies?
- Have you ever had a family member receive LTC?
- Personal Experience with LTC
- How would you describe your outlook on life?
- What is your experience working with managers and colleaguesfrom other departments? How do you feel about special projects?
- Relationships with Other Departments
- Tell me about a relationship that challenged you a great deal.How did you handle it?
- Responsive to Family /Resident Needs
- What was the most stressful job that you have ever had and how did you handle the stress? What stresses you out at work?
- Stress Management /Performance Under Pressure
- Describe some strategies you might use in order to resolve a conflict with a combative resident or family member.
- Ability to Deal with Combative Residents
- What are some of the strategies you employ for dealing with difficult people?
- Ability to Deal with Difficult People
- Do you have a preferred time or schedule to work?
- How important is documentation to you? What are some is sues you are aware of that require documentation?
- Why is documentation important? How would you evaluate your documentation skills?
- You are having a pretty normal day and your boss comes in and tells you that you are going to have a new assignment. It is something that you have not done before and are not interested in doing or learning. What do you do?
- Follows Directions /Compliance
- Explain the importance of hand washing and cleanliness in food preparation and handling.
- Explain your understanding of infection control and describe any previous on-the-job experience you've had with it.
- Are you aware of any regulatory issues that might impact this job? Have you ever had to interpret rules and guidelines for a job?
- How do you handle a patient on the floor?
- Knowledge of Safety Issues
- What do you expect the physical requirements of this position to be? Do you think you are able to handle them?
- How do you balance multiple requirements and tasks all due at the same time?
- Prioritization / Time Management /Multitasking
- How do you handle criticism from customers?
